Neutrality
The mediator does not advocate for either side or decide the outcome. The role is structured facilitation toward workable agreements.
Confidentiality
Mediation is designed to be private, with limited legal exceptions. Boundaries are explained before substantive discussion begins.
Structure
Clear intake, ground rules, and session management help keep difficult conversations productive—even when trust is low.
How to direct a client
Invite your client to request a free consultation, or reach out on their behalf. We’ll discuss whether mediation seems appropriate and outline next steps without pressure. You may also share How Mediation Works or Mediation vs Litigation.